Customers choose one service provider over another due to many reasons, and it’s not always come to who has the lowest price. Among those, customer service is the main point to build long-term business relationship. This apply to all type of businesses, regardless if one is selling products, or offering services.
In DQS, we understand and thus we apply this philosophy i.e. to value our customers by offering sincere services before, during and after the assessment activities. We have an assigned customer service team working closely to serve all the customers, from the assessment planning and logistics arrangement until issuance of assessment report, post-assessment follow up, certificate presentation and any other enquiries, to ensure we exceed customers’ expectation. This is because we believe a professional, value added assessment experience shall be supported by customer-oriented back office service.
Syarikat Pembinaan Caj Maju Sdn. Bhd. is a construction company certified by DQS for ISO 9001 Quality Management System (QMS) since year 2008. At early November 2010, the company’s ISO 9001 management system has been assessed and upgraded to 2008 version. As an appreciation of their loyalty, our Managing Director Mr. Danny Ng has paid a visit to Syarikat Pembinaan Caj Maju Sdn. Bhd. to present the certificate. We were glad to see the commitment of Syarikat Pembinaan Caj Maju Sdn. Bhd. in continuously implementing the QMS.
Call us now at +603-5633 2806 to find out how our assessment added value to your organization.
Mr. Danny Ng (second from left), Managing Director of DQS Certification Malaysia presented the ISO 9001:2008 Certificate to Datuk Wira Hj. Jamaludin Bin Hj. Abd Rahim DCSM, DMSM, AJK, JP (fifth from right), Executive Chairman of Syarikat Pembinaan Caj Maju Sdn. Bhd