A satisfied customer is a happy and loyal customer. This is one of the driving forces why ISO 9001:2008 Quality Management System is being pursued by more and more companies from manufacturing to service industry. The intent of this standard is to achieve full customer satisfaction so as to ensure sustainability of the business.
As a CIDB G7 Electrical Engineering Contractor, Tewara Sdn Bhd has pursued ISO 9001:2008 which aims to enhance customer satisfaction through the effective application of this system so as to supply quality services to its customers consistently and hence build up satisfied and loyal customers.
DQS Malaysia Marketing Manager, Mr. Soong Keng Vee (R) presenting ISO 9001 : 2008 Mr. Andy SIm, Contract Manager of Tewara Sdn Bhd.