Today's market is much more competitive and in order to distinguish itself amongst competitors, every company tries to find solution to break through the "red sea".

With full commitment from the top and all levels of employees, implementation of ISO 9001:2000 quality management system will drive organization to achieve planned results, as the management system focuses on customer satisfaction and continual improvement.

Customer satisfaction is a measure of how product and services supplied by a company meets or exceeds customers' expectation. It is seen as a key performance indicator within businesses and is part of the four perspective of balance scorecard.

In a competitive marketplace where businesses compete for customer, customer satisfaction is seen as a key differentiator and has increasingly become a key element of business strategy.

With that intention, Kogyo Polymer Sdn. Bhd. having a primary business in moulded rubber products has implemented and maintained a quality management system according to ISO 9001:2000 requirements. Each process that is established within their quality management system have been monitored and controlled at every stage to ensure it meets the intended planned result. DQS applaud Kogyo Polymer Sdn. Bhd.'s management and staff for the effort and on receiving their ISO 9001:2000 certificate. Being certified to ISO 9001:2000 is only the beginning of the journey toward business excellence and more effort and improvements are needed at different interval to ensure objectives are meet. We are proud to be your certification partner which we believe serves as the platform to assist you to achieve your targeted results.